96in FAQs
Explore the most popular questions about 96in platform and its services below.
General
Why choose 96in?
We are a leading online betting and gambling platform operating internationally. We offer the best quality online entertainment, which is safe and fair for all the users.
Which language is supported by 96in?
96in app and website support both English and Hindi.
Are there any country restrictions on 96in?
Yes, our platform doesn’t accept customers from the following regions: USA, UK, Portugal, France, Turkey, Australia, Netherlands, Singapore, Italy, Spain and New Zealand.
What are the operating hours of your Customer Support team?
We operate for you 24/7. You can contact us at any time.
What are the available methods to contact the 96in Customer Support team?
You can easily reach us via email, live chat, or a contact form.
Accounts
What are the steps to start playing on 96in?
All you need to do to get started is to create an account on our platform, make a deposit, and choose a desired activity.
What personal information is required to create an account on your platform?
You must provide your full name, phone number, and an sms verification code.
What are the next steps after successfully creating an account on the platform?
You must confirm your email address after creating your account before you can start making deposits.
What should I do if I’m experiencing difficulties while creating my account?
If you have any issues, contact our reliable customer support.
Is there an age limit for opening an account on 96in?
You should be at least 18 years old to register on 96in.
What should I do if I am unable to log in to my account?
First, try to reset your password by clicking “Forgot your password”. If resetting doesn’t help, contact our support team, and they will help you gain access to your account.
Is it permissible to open an account on behalf of someone else?
No, you can only create an account for yourself.
What should I do if I cannot recall my username?
If you can`t remember your username, contact our customer support and provide your mobile number.
What are the steps to reset my password?
Hit the settings button if you are still logged in. To generate a new password, press “Reset Login Password.”
If you’re not logged in, hit “Forgot your password?” on the login window, then fill out the necessary information and proceed.
Verification
What is KYC?
KYC (Know Your Customer) is a method that we employ to confirm your identification and avoid fraud. It guarantees that only authentic users may access our platform.
Which documents are necessary for KYC Verification?
You need to provide a Passport/Driving License/PAN Card/Aadhaar Card and a Proof Of Address to verify your identity.
What should I do if I do not have the required documents?
Contact our support team, and they will provide you with further instructions.
Why is it necessary to provide my personal information?
We require verification as a part of our KYC Policy. This helps us keep our platform safe and secure for all the users.
Are my documents secure with 96in?
Yes, all your documents are safely stored within our secure data center.
My address is already included on my ID. Do I still need to provide proof of address?
Yes, you still need to provide proof of address.
Payments
What is the process for making a deposit on 96in?
Access your account, click on the wallet icon, press “Deposit”, choose a method, select the amount, and enter the necessary details. Press “Deposit” again to complete.
What are the minimum and maximum deposit amounts on 96in?
The minimum deposit on 96in is 200 INR. The maximum deposit is 4,000,000 INR.
What is the expected timeframe for a deposit to reflect in my account?
Most of the deposits on our platform are instant. However, the delays are possible.
What are the steps to withdraw funds from my account?
To withdraw your funds, hit the wallet icon, and choose “Withdrawal”. Pick a convenient method, select the amount, and enter all the necessary details. Press “Withdraw” to finish.
What is the expected timeframe for a withdrawal to be processed?
Usually, it takes up to 1-3 days.
What is the minimum withdrawal amount on 96in?
The minimum withdrawal on our platform is 1,000 INR/100$.
What are the steps to cancel a withdrawal request on 96in?
To cancel a withdrawal request, log in to your account and click on the account icon. Navigate to “Statement,” select “Wallet,” then “Withdraw,” and finally click on “Cancel.” If you have any additional questions or need assistance, our Customer Support team is always here to help.
What are the reasons for the cancellation of a withdrawal request on 96in?
Your withdrawal may have been canceled due to unfulfilled wagering criteria, inaccurate withdrawal information, the account not being in your name, awaiting verification or security checks, or a breach of the 96in.com terms and conditions. If the needed papers for verification are not supplied within 72 hours, the withdrawal request will be revoked and monies refunded to your 96in account.
Do you impose any fees for depositing or withdrawing funds?
No, we don’t charge any fees for deposits or withdrawals.
Can I trust the safety of depositing and withdrawing funds on 96in?
Yes, we take advanced security measures to encrypt and safeguard all the transactions.
Is it possible for someone else to deposit funds into my 96in account on my behalf?
No, you can also deposit funds to your account by yourself.
Cryptocurrency Deposit
What are my options for purchasing cryptocurrency?
You can purchase cryptocurrency through exchanges like Binance, Coinbase, and other similar platforms.
Which cryptocurrencies are accepted by 96in?
We support BTC, ETH, USDT TRC-20, and USDT ERC-20.
What is the typical duration for a Crypto deposit to be processed?
Before the money is deposited to your account, we will need a crypto deposit to get a specific amount of confirmations on its blockchain for security reasons. The rate at which each block is discovered varies based on the blockchain.
What are the exchange rates for each cryptocurrency?
Our crypto partner provides us with an exchange rate (based on prominent exchange platforms like Binance or Huobi). Once you’ve chosen a cryptocurrency, we’ll do an approximate conversion and show you how much you’ll need to send to receive the same amount in your currency.
Is there a fee for making a Crypto deposit?
No, there is no fee for a crypto deposit.
What are the minimum and maximum deposit amounts for Crypto?
There are no limits.
Betting
Does 96in provide cricket markets?
Yes, our platform specializes in cricket betting, so we offer various cricket markets. You can explore them in our Cricketbook and Sports Exchange.
What types of cricket markets does 96in offer?
We provide a great number of cricket bikers, including Match Odds, Innings Runs, Session Runs, Batsman Runs, Fall Of The Next Wicket, and many more. We also support live betting for real-time action!
What are Fancy Markets, and how do they function?
Fancy Markets provide non-traditional betting possibilities, such as betting on specific game outcomes, such as the next player to score or the next wicket.
Does 96in offer spread betting markets?
Yes, we will provide spread betting options for a variety of sports and events very soon. Follow the news on 96in!
Does 96in offer a cash-out feature on the Cricketbook?
We will soon launch this option to make your cricket betting experience on our platform even more exciting.
Does 96in provide live streaming of cricket matches?
Yes, we provide numerous live streaming options for cricket.
Casino
What types of games are offered by 96in?
We offer various casino games, including classic slots, traditional table games, innovative crash games like Aviator, classic casino games like poker, blackjack, baccarat, and many more.
Where can I access the game rules?
You can always read the rules of a game before playing if you’re unfamiliar with them. You can find all of the game’s rules by clicking on the symbol once you’re in the game.
What occurs if a live dealer makes an error?
If a dealer makes a mistake, our staff will assess the circumstances and make the necessary corrections in accordance with our fairness policy.
What should I do if an error or technical problem arises during gameplay?
If you experience any issues, please contact our support team immediately for assistance.
Promotions
Are bonuses available on 96in?
Yes, we offer different kinds of bonuses, such as a welcome offer, cashback bonuses, deposit bonuses, free spins, VIP rewards program, and many more.
Is there a welcome bonus available for new players?
Yes, each new customer can claim a welcome 501% bonus up to 30,000 INR (15,000 INR on Casino + 15,000 INR in Sports).
Is it possible to cancel an active bonus?
Yes, you can cancel an active bonus. To do that, contact the 96in support via any convenient method.
What are the requirements for wagering/rollover?
For certain bonus promotions, players must fulfill a wagering or rollover requirement before being able to withdraw any winnings earned from bonus funds. Each bonus comes with its own specific requirement.
Privacy and Security
How is my personal information utilized?
Your personal information is utilized according to our Privacy Policy. We are dedicated to protecting your personal information.
Is 96in a secure platform?
Yes, we use advanced encryption and security protocols to ensure your personal and financial data is protected.
Is it safe to engage in gaming activities on 96in?
Yes, you can legally and safely engage in all the gaming activities on 96in. We are a legal platform that operates under the official license, ensuring fairness and safety.
What occurs if my internet connection fails while I am playing a game?
Every piece of game data is safely recorded on servers. You can view bets in the game history if they are placed successfully. Your stake amount will be reimbursed if no bets were placed during the disconnect. Please get in touch with our Customer Support staff if you run into any other problems.
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